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Description
Returns/ Cancellation:
- Returns are accepted within 30 days of the invoice date.
- **Return items must be in brand new condition that meet the return conditions will be returned for credit towards any other purchase of new items or refund (minus any original shipping fees).
- Customer is responsible for return and exchange (both way) shipping cost.
- Canadian customers may use the courier of their choice.
- For USA and International customers, please use your country’s Postal Service and check off the “Returned Goods” box in the customs form. DO NOT use UPS, FedEx, DHL or any other couriers (those will be refused).
- All USED, DEMO, and CLEARANCE products are FINAL SALE.
- Any order detected as high risk of fraud by the Shopify system will be cancelled. There is 3% transaction fee will be applied to the refund.
**Paddle Returns and Exchange
- Paddle must be in brand new condition (never used, no scrapes on paddle or edge, no plastic removed from the handle, tags on the original packaging).
**Shoes Returns and Exchange
- Footwear must be returned in brand new condition, with all tags attached.
- A customer may try on shoes in a clean, indoor environment to assess sizing and comfort, but cannot be worn in active play which causes any wear, discoloration, dirt, or scuffs.
- Returned merchandise must be in the same condition as it was received (in re-sellable condition) including the original manufacturer’s box, without any tape, labels, or other items degrading, altering, or damaging the shoe box.
**Apparel Returns and Exchange
- Apparel must be returned in brand new condition, with all tags attached. Items cannot be washed or worn. Apparel items carry NO warranty from the manufacturer.
- Returned merchandise must be in the same condition as it was received (in re-sellable condition) including the original packaging.
**Return Address
Ryan Feng
1 587 590 0316
Pickleball Superstore
7201 104 St NW, Edmonton, AB T6E 4B8
NOTE: Please include a packing slip with the returned item so we know where it came from.
Customer Reviews
Bought two of these nets for our club and everyone is super happy so far. Everything as described and appears to be of very good quality. Price is competitive and shipping was prompt.
Great service, top notch product
Comme je suis familier avec ce type de net dans mon Club, robuste, fiable, faudrait finir les soudures et sabler les éclats de soudures avant de peinturer, ça ferait + professionnel. Overall, bien satisfait ! Je ne le retournerai pas c'est certain !
Les soudures ne sont pas bien finies, ils n'ont pas sablé les éclats de soudures avant de peinturer, mais comme je suis habitué à jouer avec ce type de net dans notre Club, je ne le retournerai pas, je vais calfeutrer les trous, sabler les éclats de soudures et repeinturer ... Merci Picklenet de nous offrir un net Heavy Duty !
Well designed quality net system and the oval poles makes it the easiest to setup and take down. It is very sturdy and slightly heavier than other nets which is an advantage in windy conditions.
It would be better if it came with a wheeled bag but I use a hockey bag with wheels to get around that issue. Pickleball Superstore provided easy ordering with fast free delivery.
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Customer Reviews
Bought two of these nets for our club and everyone is super happy so far. Everything as described and appears to be of very good quality. Price is competitive and shipping was prompt.
Great service, top notch product
Comme je suis familier avec ce type de net dans mon Club, robuste, fiable, faudrait finir les soudures et sabler les éclats de soudures avant de peinturer, ça ferait + professionnel. Overall, bien satisfait ! Je ne le retournerai pas c'est certain !
Les soudures ne sont pas bien finies, ils n'ont pas sablé les éclats de soudures avant de peinturer, mais comme je suis habitué à jouer avec ce type de net dans notre Club, je ne le retournerai pas, je vais calfeutrer les trous, sabler les éclats de soudures et repeinturer ... Merci Picklenet de nous offrir un net Heavy Duty !
Well designed quality net system and the oval poles makes it the easiest to setup and take down. It is very sturdy and slightly heavier than other nets which is an advantage in windy conditions.
It would be better if it came with a wheeled bag but I use a hockey bag with wheels to get around that issue. Pickleball Superstore provided easy ordering with fast free delivery.